Altera has an established, active, and comprehensive Business Continuity Program. The purpose of the program is to provide documented policies and procedures to effectively respond to disasters of varying levels of severity. The program is led, maintained, and constantly improved by a corporate steering committee comprised of senior-level managers from key business and support functions. The program consists of several important components including site-level emergency response, site- and corporate-level crisis management, and company-wide business recovery for all mission-critical business functions.
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The Altera Business Continuity Program ensures rapid response to critical site-level operations. The program ensures that regular business, customer orders, and overall customer satisfaction are maintained through the implementation of business recovery strategies.
Crisis Management Team
Key Altera sites have Crisis Management Teams in place, made up of senior representatives from key business and support functions. This team is assigned the responsibility to provide senior-level oversight and management of any site-level crisis situations. Their role includes ensuring that adequate resources are obtained and provided where necessary, timely decisions are made based on accurate damage assessment information, rapid communications are made to key stakeholders, restoration and recovery is expedited, and conditions are returned to normal as soon as possible.
Facets of the Business Continuity Program
Altera's multi-tiered Business Continuity Program covers several components of the business and information flow. Figure 1 illustrates the various areas that are covered by the program.